| |
|
| FAST, CONVENIENT
& NO MINIMUM ORDER |
ERGONOMIC
SPECIALITIES PRODUCTS
How to
Order
|
Ready-To-Ship
| 1.) |
Specify tray color, add to
end of model number. Example LKS220BK
= black tray |
| 2.) |
Specify wrist pad color and
fabric as a separate model number.
Example: 20" systems = 3710 + color
(two sample sections are 3710BK=black
fabric and 3710VBK = black vinyl.)
Example: 27" systems = 6710 + color
(one such item would be 6710BK, see
above.) |
| 3.) |
If ordering gel pads, include
word gel with pad model number.
Example: 3710BK gel. |
|
Design Your
Own
|
| 1.) |
Combine any arm with any tray and wrist pad
(mouse options included). When ordering, specify
each part separately
Example: ARMDUAL,
VKT220BK. |
| 2.) |
Specify wrist pad color and fabric and add
model number as shown
above. |
|
Standard
Keyboard Trays
|
| 1.) |
Tray color: Specify color at end of listed
model number. Example: VKT220BK=black
tray. |
| 2.) |
Wrist Pads: Specify color and fabric and
add model number as shown above.
Example:
3710BK. |
|
Wrist / Palm
Rests
|
|
Fabric and Color: Specify fabric and color
option and add to end of model number.
Example:
4700VB=vinyl
blue. |
|
Other
|
|
If color option exists, specify color and
add to the end of the model number. Example:
CM155GY |
 |
|
|
Custom
Orders
|
| ErgoSpec invites your custom
order requests. Please note, all custom orders may
require a 3-5 week lead time.
| Areas of
expertise: |
Keyboard Trays - size,
shape, and color options. Wrist/Palm Rests - size,
shape, and color. Benchmates -
size. | |
Ease of
Ordering
|
Customer/Ordering Assistance
- A friendly, courteous staff available within reach.
Simply call our toll-free phone number, fax, e-mail or
visit our website.
|
Customer
Service & Technical Support
Call
1-800-707-7060
Fax for Information to
order
630-268-1810
| |
|
No minimum order
quantities.
Freight - All orders ship FOB factory
(WI). ErgoSpec strives to find the most efficient and
economical means of shipping, whether via parcel of
common carrier.
Lead Time - a normal order
ships within 3-5 working days after approval, which is
among the fastest turn around time in the
industry. |
| |
Please
note
|
|
Returns
|
Prices and
specifications subject to change without notice. Shipping
charges: Drop ship orders = $4.00 on multiple location
shipments. Handling charges: Additional labels = $.10 each.
Custom labeling and instructions = $25.00 per order on
quantities less than 144.
|
|
All goods are
subject to restocking charge. No returns will be accepted
after 30 days from invoice date. Returned goods will not be
accepted without prior authorization from ErgoSpec.
Unauthorized returns will be handled at customer's expense.
Custom and special order items are not
returnable.
|
Warranty
|
|
Terms
|
Standard ErgoSpec
products guaranteed free from defects in workmanship and
materials for one (1) year unless otherwise specified,
provided the failure was not caused by accident or deliberate
misuse. Custom products carry no warranty unless specifically
agreed to in writing through ErgoSpec. Contact an ErgoSpec
representative at 1-800-707-7060
|
|
Cashier's
check, credit card, or C.O.D. until credit
established. |
Custom
Orders
|
|
Lead
Times
|
| Contact
ErgoSpec or your ErgoSpec representative at
1-800-707-7060 |
|
Items shipped
within 72 hours whenever possible. Normal orders shipped
within 3 to 5 working days unless otherwise specified. Allow 3
to 5 weeks for delivery of special and custom
orders.
|
Damage
Claims
|
|
Freight
|
| All goods are
carefully inspected prior to shipment. Inspect goods upon
receipt; note any visible damage on the bill of lading or
delivery receipt. If concealed damage is found, contact
ErgoSpec immediately for the proper procedure. |
|
All orders
are F.O.B. factory (WI) unless otherwise specified. UPS/RPS
shipments will be billed as freight and handling prepaid and
added to invoice total. |
INDUSTRIAL/OFFICE
PRODUCTS
Please
note
|
|
Damage
Claims
|
Prices and
specifications subject to change without notice. Shipping
charges: Drop ship orders = $5.00 on multiple location
shipments.
|
|
All goods are
carefully inspected prior to shipment. Inspect goods upon
receipt; note any visible damage on the bill of lading or
delivery receipt. If concealed damage is found, contact ESL
immediately for the proper procedure. |
Warranty
|
|
Returns
|
Standard ESL products
guaranteed free from defects in workmanship and materials for
one (1) year unless otherwise specified, provided the failure
was not caused by accident or deliberate misuse. Products
carry warranty as provided by ESL or its Manufacturers.
Contact an ESL representative for information at
800-707-7060
|
|
All goods are
subject to restocking charge. No returns will be accepted
after 30 days from invoice date. Returned goods will not be
accepted without prior authorization from ESL. Unauthorized
returns will be handled at customer's expense. Custom and
special order items are not returnable.
|
Ease of
Ordering
|
|
Terms
|
| Customer/Ordering Assistance - A friendly, courteous
staff is available during normal working hours. Simply call
our toll-free phone number, fax, e-mail or visit our
website.
No minimum order
quantities. |
|
Cashier's
check, credit card, or C.O.D. until credit established. Once
credit is approved, terms for open account will be
established.
|
|
|
Lead
Times
|
Customer Service
& Technical Support
Call
1-800-707-7060
Fax for Information to
order
630-268-1810
| |
|
|
Items shipped
within 72 hours whenever possible. Standard orders shipped
within 3-5 working days after approval, unless otherwise
specified. Allow 5 to 7 weeks for delivery of work stations,
chairs or other special and custom orders.
|
|
|
Freight
|
|
|
All orders
are F.O.B. factory (various locations) unless otherwise
specified. ESL strives to find the most efficient and
economical means of shipping, whether via parcel or common
carrier. UPS/RPS shipments will be billed as freight and
prepaid and added to invoice total. All other orders will ship
freight collect by customer's requested carrier or most
economical, unless other arrangements are made prior to
shipment. |
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